Kuntal Malia

Chief Data & Insights Officer - Metro Brands Limited | AI & Enterprise Transformation Leader | GenAI Evangelist, Metro Brands Limited

Innovation, AI/ML & Technology | AI/ML, Retail, Customer Satisfaction

Kuntal Malia

Biography

Kuntal is a seasoned AI and data strategy leader with over 20 years of experience helping businesses leverage artificial intelligence for transformative growth. Currently serving as Chief Data & Insights Officer at Metro Brands, she leads enterprise-wide AI initiatives, shaping strategies across customer experience, merchandising, demand forecasting, and GenAI adoption. Previously, she co-founded StyleNook, India’s first AI-powered personal styling platform, scaling it to over 100,000 users across India, UAE, and Singapore. Kuntal’s career spans Silicon Valley startups, enterprise transformations, and advisory roles for Sequoia and Kalaari Capital portfolio companies. Known for her customer-centric approach, she combines technical expertise in AI, predictive modeling, and enterprise architecture with entrepreneurial insight to drive measurable impact and operational efficiency. A thought leader and mentor, Kuntal inspires organizations to translate AI investments into competitive advantage while championing inclusive technology, innovation, and sustainable growth.