I'm a hotel GM turned hospitality and service industries consultant with 20+ years executive-level management experience in Europe and the Middle East and interim management and board-level consulting experience in Africa and Asia. I'm highly creative, passionate about communication, and I possess excellent (interim) management, team working, and training skills. I also have extensive technical and financial knowledge, a flexible approach to changing situations, and a commitment to the highest standards.
Jessica Morari is a seasoned Life & Career Coach specializing in assisting Expats.
With a mission to empower individuals to design and elevate their life and career abroad, Jessica focuses on a holistic growth and empowerment of every expat. Drawing from over 8 years of experience managing teams of young, international professionals, coupled with her own journey as an expat and career changer, Jessica has honed the keys to boosting professional growth while ensuring personal fulfillment.
She offers tailored solutions to help those living outside their home country shape their experience abroad and make the most of it, both personally and professionally.
Natalia Jaramillo is a Luxury Customer Experience Designer and the Founder & CEO of Natalia Jaramillo Ultra Luxury Consulting. With over 15 years of operational expertise across luxury hospitality, retail, and corporate environments, Natalia specializes in transforming service teams through strategic training and culture-building workshops. Her philosophy—Humanistic Luxury—focuses on designing emotional, sensorial, and authentic guest and employee journeys that foster loyalty, trust, and brand differentiation. A Certified Customer Experience Professional (CCXP) and Chair of the CXPA Middle East Council, Natalia has trained over 10,000 professionals globally, delivering impactful results for clients such as Emirates Palace Hotel, Galeries Lafayette, and Seddiqi Holding. As an international speaker, she empowers luxury brands to evolve from mechanical service delivery to intuitive, people-centered experiences. Natalia partners with organizations to translate vision into operational excellence, helping them stand out in the competitive luxury landscape through connection, craftsmanship, and purpose-driven service.
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